For Buyers
How to buy, transfer, scan-in, and handle issues as a buyer.
23 articles
- Why do I see multiple charges or duplicate charges?
- How will I receive my tickets?
- I received a screenshot of the ticket. Will that work?
- Why does the ticket show a lower price than what I paid?
- What should I do if I haven't received my tickets?
- What do I do if my ticket doesn't work at the door?
- How do I update the email address or phone number used for ticket transfers?
- How do buyers and sellers contact each other on Theatr?