You can sell a ticket for up to what you originally paid for it, including purchase fees. You can also choose a lower price or give it away for free.
How do I work out what I paid per ticket?
When the app asks how much you paid per ticket, enter the ticket’s cost plus the purchase fees you paid for it.
If you bought several tickets at the same price and your receipt shows only a total, divide that total by the number of tickets. For example, two tickets costing $180 including fees work out to $90 per ticket. You can list each one for up to $90.
Discounted tickets: Use the price you paid after the discount, even if the printed face value is higher. This includes lottery, rush, and promotional tickets.
Tickets bought on Theatr: Include the Theatr service fee from your original purchase when calculating what you paid per ticket.
Your proof of purchase needs to support the amount you enter. See What should I upload for proof of purchase? for guidance.
How do I choose my asking price?
You choose what to charge within your resale limit. On the List Price screen, Smart Pricing can provide a starting price and a Suggested range in the Price guide chart.
To adjust the price, drag the marker or tap the chart.
To type your own amount instead, tap the large price above the chart.
If no Price guide chart appears, enter your asking price in the price field. Check your chosen amount, then tap Next to continue creating your listing.
How much will I receive when my tickets sell?
You receive the price your tickets sell for. For example, if you list a ticket for $90 and agree to sell it for $75, your earnings are $75.
The price buyers see includes Theatr’s buyer service fee, so it may be higher than the amount you receive.
What does Pricing Insight tell me?
Open Orders → Sell and select your listing to open Manage Listing. When a Pricing Insight card is shown, it compares:
You: your current asking price per ticket.
Recommended: The current estimated resale price.
The card may also show how the estimated price could change as showtime approaches. Use this information to decide whether to keep your price or lower it. Pricing Insight does not change your listing price automatically.
Smart Pricing and Pricing Insight are guides to help you choose a price. When and for how much your tickets sell depends on buyers.
How do I lower the price of an active listing?
Open Orders → Sell and select your active listing.
Tap Lower Price.
Drag the marker or tap the chart to choose a price below your current asking price. If you see a price field instead, enter the lower amount there.
Tap Save. If Confirm Price Change appears, check the new amount and tap Confirm.
If the app says a buyer is checking out, you can’t lower the price during that checkout. Once that checkout ends, you can lower the price of any tickets that are still unsold.