You can manage ticket alerts, likes and replies, and promotional emails in the Theatr app. Sign in, then go to Profile → Settings → Notifications.
These settings do not turn off transaction messages, such as updates about your orders, offers or payouts.
Choose your push notifications
Under Push Notifications, use the switches for:
Your Notify Alerts: push notifications when tickets match your active Notify Alerts. Turn this off to stop Notify push notifications for all your alerts.
Likes and Replies: push notifications about likes and replies.
To pause just one ticket alert, use its own switch under Profile → Notify. For creating, editing or troubleshooting an alert, see How do Notify Alerts work?
Your phone must also allow notifications from Theatr. If that permission is off, the push switches in the app appear off and cannot be changed. Enable Theatr notifications in your phone’s settings, then return to the app and check your choices.
Choose your emails
Under Email Notifications, turn each category on or off:
Shows & Events You Might Like
Product Updates
Theatr News & Events
Research & Feedback
If a setting will not change
Changes save when you use a switch. If you see Your change wasn’t saved, check your connection and try again.
Give the page a moment to load. If the email switches stay unavailable, or a setting still will not save, contact Theatr Support. Tell us which setting you are trying to change and what you see. If you are asking about a message you received, include an example so we can identify the type of notification.